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Terms and Conditions

ACCEPTANCE OF ORDERS: All orders are accepted by Eden Medical UK Limited (hereafter known as "the Company") subject to these conditions of sale. No variation of these conditions will be accepted by the Company unless previously agreed in writing. The Company reserves the right to refuse any order.
CUSTOMER’S AUTHORITY: Customers entering into transactions with the Company expressly warrant that they are authorised to accept and are accepting these conditions not only for themselves but also as agents for and on behalf of all other persons who are, or may become, interested in the Company’s goods or products, whether in whole or part.
PAYMENT: Payment of account is to be received by the Company within 30 days from the date of each and every invoice. Failure to pay on the due date will entitle the Company to withhold delivery of subsequent orders. The Company shall have the right to charge the Customer compound interest on all sums overdue for payment from the Customer to the Company at the rate of 10% per month (compounded monthly) on all sums outstanding at any time.
PRICES: All prices quoted are subject to VAT at the prevailing standard rate excepting those products exempt from VAT.
CANCELLATION OF GOODS: The Company endeavours to meet Customer’s individual requirements but the Company shall be under no obligation to accept cancellation or amendment to any order or any part of an order. Where such cancellation or amendment is accepted it is on the understanding that a cancellation or amendment charge may be levied.
RETENTION OF TITLE: (a) All Goods supplied by the Company to the Customer shall remain the property of the Company until such time as the Company receives payment in full for the goods and of all other monies due to the Company from the Customer. Until such payments aforesaid are received, the separate identity of those Goods shall be maintained by the Customer. After delivery of the Goods to the Customer or his nominated sub-purchaser, the Goods shall be at the Customer’s risk and the Customer shall insure those goods against loss or damage.
(b) Until such time as title in the Goods shall pass to the Customer in accordance with the foregoing provisions, the Company shall be entitled at any time to repossess the goods whether with or without notice and the Company and its employees or agents shall have the right at any time to enter upon the premises of the Customer for the purpose of effecting such repossession.
FORCE MAJEURE: Deliveries against the contract may be suspended pending any contingencies beyond our control and the Company shall not be liable for any loss or damage occasioned to the Customer thereby.
DELIVERIES: Every effort will be made to supply orders promptly but the Company will not accept responsibility for suspension or delay in deliveries nor for the consequences thereof. The Customer should inform the Company of special delivery requirements this may affect the prices quoted. It is the customer’s responsibility to inform the Company of any difficulties in delivering (e.g. narrow doorways, stairs, and restricted access). Customers are advised to discuss this with the Company at the time of ordering, as the Company cannot accept responsibility for delivery problems resulting from the information supplied by the Customer.
CARRIAGE: All orders will be despatched by the most appropriate route.
DAMAGED GOODS: Goods should be signed for as ‘unexamined’ and any damage or shortage must be reported in writing within 3 days of delivery to the Company, otherwise no claim can be considered. The complete packaging should be retained if pilfering is suspected or if breakage has occurred. If pilfering is suspected the Company and the Carriers should be notified immediately. Claims cannot be considered unless these conditions are observed.
RISK: Risk shall pass to the Customer from the date of delivery of the goods.
PROPER LAW: This contract shall be governed by and interpreted according to the Law of Scotland and the purchaser submits to the jurisdiction of the Scottish Courts.